KAFUNTA SAFARIS COVID-19 PROTOCOLS AND BOOKING TERMS

(latest update 01 November 2021)

We are delighted to welcome our guests back! Our top priority is your health and the health of our staff. We are implementing all the sanitary measures in line with the Zambian Ministry of Health and Ministry of Tourism, in order to ensure safe environments and experiences throughout your stay.

Traveling around the world may still be quite challenging and it is the traveler’s responsibility to verify the latest requirements put in place by the Zambian government, the airports (departure, transit, arrival), the airlines, etc. We will do our very best to provide up-to-date information, but we cannot be held responsible for any delays/cancellations or changes in requirements.

Read our Covid-19 Health & Safety Protocols (link to PDF)

ARRIVAL REQUIREMENTS & INFORMATION

Important update (since 14 June 2021)
Please read through including the list of HIGH-RISK COUNTRIES below.

  • All travelers entering Zambia must produce a PCR-based SARS-CoV-2 negative certificate no older than 72 hours prior to departure from the country of origin.
  • All PCR test results must be loaded on either the Trusted Travel or the Global Haven platforms to comply with Africa CDC
  • A Ministry of Health “Travel Health” questionnaire form must be completed on board the flight before landing.
  • Port of entry health officers will conduct a thermo-scanning (temperature check) of all travelers.
  • Port of entry health officers will conduct general observation of passengers in regards to signs of illness, which could lead to further Covid testing (at travelers cost) and quarantine in designated facilities until results are available.
  • All visitors are responsible for monitoring their condition for 14 days after arrival and should report any occurrence of COVID-19 symptoms to medical authorities.
  • Tourist and business visit visas are available in advance and on arrival in Zambia.
ADDITIONAL REQUIREMENTS for all travelers from countries that are deemed to be at high risk of COVID 19 by the Ministry of Health / Zambia National Public Health Institute (ZNPHI) (*see list below)
  • All travelers from countries that are classified as High Risk of Covid-19 by the Ministry of Health (see below) will be subjected to SARS CoV2 testing at the Points of Entry even if they have a negative PCR test certificate.
  • Testing at the Point of entry will be done at the traveler’s cost.
  • Travelers who transit through high-risk countries are not considered high risk if the transit time is less than 24 hours.
  • Mandatory self-quarantine of 14 days will be instituted for all travelers from countries classified as “high risk”.
  • However, travelers from countries classified as “high risk” shall be allowed to discontinue the 14-day quarantine once the Negative PCR test results are communicated to the traveler.
  • Travelers from countries classified as “high risk” who test positive will be managed in accordance with the prescribed Zambia’s COVID 19 management guidelines.

2) List of countries that are deemed to be at high risk of COVID 19 by the Ministry of Health / Zambia National Public
Health Institute (ZNPHI) as of 13 September 2021

  • Argentina
  • Chile
  • Costa Rica
  • Iraq
  • Maldives
  • Oman
  • Paraguay
  • St. Kitts & Nevis
  • Tunisia
  • Uruguay
  • Brazil
  • Columbia
  • Fiji
  • Kuwait
  • Mongolia
  • Panama
  • Peru
  • Suriname
  • United Arab Emirates

DEPARTURE REQUIREMENTS

Since many countries and indeed airlines require travellers to obtain a negative test before travel we have prepared a document explaining the current options for PCR testing in Zambia prior to departure. The situation being fluid, the information can quickly be out of date, but it will be reviewed frequently.

Kafunta Safaris Covid Testing Options

BOOKING TERMS & CONDITIONS

We have great empathy for the challenges facing our guests and we want to remain as flexible as possible, while also ensuring the well-being of our staff and their families, and the survival of the company. We want to handle each reservation in agreeable terms with our loyal guests or their travel agent. Communication is key and we’re happy to examine each reservation individually.

If travel is made impossible due to strict Covid-19 reasons (see below), we will agree to refund up to 31 days (less the $100 admin and banking fee). Within 30 days to 48 hours, we will agree to postpone the reservations (postponing to later in 2021 or 2022).

For outright cancellation of new bookings (not valid for bookings that were moved from 2020), if the booking is more than 90 days away, there would be no penalty for releasing the reservation, but if the booking is within 90 days of travel, our regular cancellation terms will apply (90-46 days 20%, 45-0 days 100%). Any refund will incur an admin/banking fee of $100. Clients are advised to claim a refund from their personal travel insurance.

COVID-19 RELATED REASONS INCLUDE:

If our properties are temporarily closed.

If the Zambian government has closed borders to international travellers or is not issuing visas for travellers from the guests’ country of origin.

If the government of the guest’s country of residence has closed its borders to all but essential travel.

If there is a compulsory quarantine imposed in Zambia or the traveler’s country.

Excluded: Testing positive prior to departure from country of origin. This is a medical cause that must be covered by traveler’s insurance.

These terms are for FIT bookings only, they do not apply to group bookings. Third-party services are subject to each suppliers’ policy.

Please contact us if you need any further information on Covid-19 protocols and support

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