KAFUNTA SAFARIS COVID-19 PROTOCOLS AND BOOKING TERMS
(latest update 23 March 2022)
Our top priority is the health of our staff and visiting guests. We are implementing all the sanitary measures in line with the Zambian Ministry of Health and Ministry of Tourism, in order to ensure safe environments and experiences throughout your stay.
Traveling around the world may still bring some challenges and it is the traveler’s responsibility to verify the latest requirements put in place by the Zambian government, the airports (departure, transit, arrival), the airlines, etc. We will do our very best to provide up-to-date information, but we cannot be held responsible for any delays/cancellations or changes in requirements.
ARRIVAL REQUIREMENTS & INFORMATION
2) List of countries that are deemed to be at high risk of COVID 19 by the Ministry of Health / Zambia National Public
Health Institute (ZNPHI) as of 13 September 2021
(there hasn’t been any update to this list, and it is still considered valid as of January 2022)
- Costa Rica
- St. Kitts & Nevis
- United Arab Emirates
We recommend reading the following:
Zambia doesn’t require negative tests upon exit. But your country of destination or your airline MAY! Travelers are responsible to check the measures in place for their return journey.
If testing is required, we have prepared a document explaining the current options for PCR testing in Zambia prior to departure. The situation being fluid, the information can quickly be out of date, but it will be reviewed frequently.
BOOKING TERMS & CONDITIONS
We have great empathy for the challenges facing our guests and we want to remain as flexible as possible, while also ensuring the well-being of our staff and their families, and the survival of the company. We want to handle each reservation in agreeable terms with our loyal guests or their travel agent. Communication is key and we’re happy to examine each reservation individually.
If travel is made impossible due to strict and valid Covid-19 reasons (see below), we will agree to refund up to 31 days (less the $100 admin and banking fee). Within 30 days to 48 hours, we will agree to postpone the reservations (postponing to later in 2022 or 2023 with rate update). Cancellations within the last 48 hours will forfeit full payment.
For outright cancellation of new bookings, if the booking is more than 91 days away, there would be no penalty for releasing the reservation, but if the booking is within 90 days of travel, our regular cancellation terms will apply (90-46 days 20%, 45-0 days 100%). Any refund will incur an admin/banking fee of $100. Clients are advised to claim a refund from their personal travel insurance.
Cancellation of bookings that had already been postponed is subject to the terms applied at the time of postponement.
COVID-19 RELATED REASONS INCLUDE:
If our properties are temporarily closed.
If the Zambian government has closed borders to international travellers or is not issuing visas for travellers from the guests’ country of origin.
If the government of the guest’s country of residence has closed its borders to all but essential travel.
If there is a compulsory quarantine imposed in Zambia or the traveler’s country.
Excluded: Testing positive prior to departure from country of origin. This is a medical cause that must be covered by traveler’s insurance.
These terms are for FIT bookings only, they do not apply to group bookings. Third-party services are subject to each suppliers’ policy.
Please contact us if you need any further information on Covid-19 protocols and support