Kafunta Safaris Covid-19 Protocols and Booking Terms(latest update 26 February 2021)
The lodge is currently closed for the rainy season. We hope to reopen on April 1st, 2021 and we are very much looking forward to welcoming our guests back.
Of course, our top priority is your health and the health of our staff. We will be implementing all the sanitary measures in line with the Zambian Ministry of Health and Ministry of Tourism, in order to ensure safe environments and experiences throughout your stay.
Travelling around the world may still be quite challenging and it is the traveller’s responsibility to verify the latest requirements put in place by the Zambian government, the airports (departure, transit, arrival), the airlines etc. We will do our very best to provide up-to-date information, but we cannot be held responsible for any delays/cancellations or change of requirements.
Arrival Requirements & Information
- Passengers must have a medical certificate with a negative Covid PCR test result no older than 7 days in order to enter Zambia.
- A Ministry of Health “Travel Health” questionnaire form must be completed on board the flight before landing.
- Random temperature and covid-symptoms checks may occur upon arrival, which could lead to further Covid testing.
- Tourist and business visit visas are available in advance and on arrival in Zambia.
- Visitors are responsible for monitoring their condition for 14 days after arrival, and should report any occurrence of COVID-19 symptoms to medical authorities. There is no requirement for visitors to self-isolate.
Since many countries and indeed airlines require travellers to obtain a negative test before travel we have prepared a document explaining the current options for CPR testing in Zambia prior to departure. The situation being fluid, the information can quickly be out of date, but it will be reviewed frequently. Note that in regards to the testing option in Mfuwe, the exact costing is still unknown.
Booking Terms & Conditions
We have great empathy for the challenges facing our guests and we want to remain as flexible as possible, while also ensuring the well-being of our staff and their families, and the survival of the company. We are delighted that each 2020 reservation was handled in agreeable terms with our loyal guests or their travel agent. Communication is key and we’re happy to examine each reservation individually.
In 2021, should the Covid-19 pandemic still prevent travel*, the reservation can be postponed up to 30 days prior to travel and moved to new dates (travel dates up to 31 December 2022) without penalty while honouring the initial rates (as long as there is no change of season/itinerary).
For outright cancellation, if the booking is more than 90 days away, there would be no penalty for releasing the reservation, but if the booking is within 90 days of travel, our regular cancellation terms will apply (90-46 days 20%, 45-0 days 100%). Any refund will incur an admin/banking fee of $100. Clients are advised to claim a refund from their personal travel insurance.
Covid-19 related reasons include:
- If our properties are temporarily closed.
- If the Zambian government has closed borders to international travellers or is not issuing visas for travellers from the guests’ country of origin.
- If the government of the guest’s country of residence has closed its borders to all but essential travel.
- If the Zambian government has imposed a mandatory quarantine upon entering Zambia.
These terms are for FIT bookings only, they do not apply to group bookings. Third-party services are subject to each suppliers’ policy.
Please contact us if you need any further information on Covid-19 protocols and support